Send us an email or call us with your order specifications. We'll email you an invoice which you can pay on line or we'll gladly accept your personal check
All our personalized wooden products are made of quality materials, one at a time, to your custom specifications. Please order carefully and make sure you spell the child's name correctly and make sure to carefully read the specs on the product that you are ordering.
Website photos are for artistic rendition purposes only. We reserve the right to make artistic changes as deemed necessary by our crafters and artisans.
We will not exchange a product once it has been made per your instructions and shipped to you.
We will not remake a product at no charge if you have made an error. However, if we have made an error or omission, we will correct and reship the order to you at no charge.
The use of any product shall constitute acceptance the product was satisfactorily received as ordered.
Refunds will not be issued after 60 days from date of order. Returns must me shipped intact and complete as received.
Should a Stool letter get lost or damaged, we will replace or repair the letter at either a very minimal cost.
Orders: We do accept phone orders. We do not accept payment information over the telephone. Phone order payments must be made via Paypal email invoice or Personal Check. ($35.00 returned check fee)
Contact Us: The best way to contact us is through e-mail. We are rarely available to accept phone calls, but we monitor our email constantly and will get back to you promptly.
Safe and Secure Payment Options:Pay via MasterCard, Visa, Discover, American Express, or PayPal using "Add to Cart" buttons.